Return Policy

All sales are final.

If something arrives damaged or if you received the wrong product, our store is happy to accept online returns within 30 days of your purchase date for a full refund or exchange for an item of equal value. Items returned after the 60-day return period are not eligible for a refund or exchange.

To make a return, please email rosa@rosavdesign.com with your order number. We’ll help you process your return and provide a free shipping label for your purchased item. Simply repackage your item and drop it off at the post office. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.”